Warranty reference
FranklinWH warranty
What FranklinWH covers, for how long, and what has to be true for the full term to hold.
Checked 16 August 2026
At a glance
Equipment
Battery
Market checked
United States
Product lines
1
Conditions
1
aPower 2 and aPower S carry 15 years with 70 percent capacity retention at term end. The original aPower X carries 12. The trap is the start date: the clock starts at installation or 12 months after manufacture, whichever is earlier, so a unit that sat in a warehouse burns cover before it is ever switched on.
- Parts cover
- 15 years
- Labour cover
- None
- Registration
- No deadline
- Who registers
- Register
What has to stay true
These are not deadlines. They are things that have to be true for the full term to hold, mostly with no clock attached, and nothing tells you when one stops being true.
Register the system with FranklinWH and record the install date: the 15 year term starts at installation or 12 months from manufacture, whichever comes first
Terms by product line
Parts and labour are separate covers and they are rarely the same length. The models column is what the nameplate will say.
| Product line | Parts | Labour | Models |
|---|---|---|---|
| aPower 2 | 15 years | None | aPower 2 15kWh |
What it pays for labour
The part is covered. The truck roll usually is not, and that is the number that decides whether a claim is worth filing.
The aPower 2 line carries no labour cover.
Register: how it works
Who performs the registration changes what you have to chase, but the window runs regardless of who was meant to act.
What the portal asks for
Serial number
Model
Installation date
Customer name
Installation address
FranklinWH warranty questions
How long is the FranklinWH warranty?
Fifteen years on aPower 2 and aPower S, with 70 percent capacity retention at term end. The original aPower X carries 12 years.
When does FranklinWH cover start?
At installation or 12 months after manufacture, whichever comes first. Keep the delivery and install dates with the job, because warehouse time comes out of the homeowner's cover.
Where this came from
Checked against
Checked 16 August 2026
Warranty terms change and differ by country. This is a reading of the manufacturer's published document on the date shown, not legal advice, and not a substitute for the document that applies to the model you installed.
Compare it
Claim Timer already holds these terms
One record per piece of equipment, with the serial, the nameplate photo and each brand's conditions on it. Put your next install in and the claim is built before the part fails.