Free tool
Claim pack checklist
The evidence a claim needs, the conditions that brand attaches, and the fields its portal will ask for. Tick them off, print it, take it up the ladder.
Most denied solar warranty claims are not denied because the fault is uncovered. They are denied because nobody can prove the serial, the install date, or that a condition was met. This checklist is the same five evidence items Claim Timer enforces before it will let a claim be submitted, plus whatever the brand you pick attaches on top.
Evidence
Conditions
On the record
SolarEdge claim pack
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The HD Wave and Home Hub lines carry 12 years of parts cover and no labour cover.
Nothing here is saved or sent. Ticks live in this browser tab and disappear when you close it.
Ticks live in this browser tab and nothing else. No account, no email, nothing stored and nothing sent. Close the tab and it is gone.
Why the list is the same for every brand
The evidence section does not change when you switch brands, and that is deliberate. The reasons claims fail are not brand specific. A serial nobody can read is a dead claim at every manufacturer. A fault with no first reported date is a dead claim at every manufacturer.
What does change is everything underneath. The conditions section is that brand's own, taken from its published document, and the record section is the exact set of fields its portal asks for. Those are the parts that catch people out, because they are invisible until you are already in the portal with the homeowner waiting.
Take the photo before you take the part off
The single most common gap is the fault photo. Once the failed unit is in the van it is a box, and a box proves nothing about where it was mounted, what it was connected to, or what it was doing when it stopped.
The same goes for the serial. Photograph the nameplate rather than typing the number from memory. A transposed character does not come back as a denial, it comes back as a unit that was never sold, which is slower to fix and looks like your error.
The product enforces this list
In Claim Timer, submit stays locked until every item is attached, and the export is one PDF with the serial, install date and confirmation number on the cover.