Stop losing money on warranty jobs
Claim Timer captures the evidence at install, tracks what each brand requires, keeps the registration proof, and has the file ready the day something fails.
Nothing goes wrong on install day. That is the problem.
No alarm goes off when a warranty condition goes unmet. The job list still says done. The bill turns up a year and a half later, attached to a part failure that feels unrelated.
Install day
Three brands go on one roof, each with its own fine print. Connect this portal. Keep that delivery note. A serial nobody wrote down.
That evening
Nothing turns red. GoodWe's ten years is already five, because the inverter never reached their portal. The job list says done.
18 months on
The inverter fails. You book the callout, and the office starts going through photos looking for a serial.
The claim
It stalls on proof nobody kept, or the term turns out shorter than the brochure said. Either way the van was yours.
$0 back
Your scheduling tool books the job and sends the invoice. It does not know GoodWe wants its portal connected, or that Enphase pays $200 toward the visit while 15 other brands pay nothing. So nobody chases it.
Three steps, and that is the whole product
Step 1 · On the roof
Photograph the nameplate. That is the whole step.
Your tech holds up a phone. Claim Timer reads the make, model and serial off the photo and fills the record in before anyone climbs down.
Under 20 seconds, one hand, in the sun
Anything the read is unsure of comes back amber, so it gets checked instead of trusted
The photo stays on the record, so you can always prove the serial you registered
Step 2 · Back at the office
Every brand's fine print, on the record before you need it
One job is three manufacturers with three different asks. GoodWe wants its portal connected. Tesla wants the battery to stay online. REC only gives you its best cover if a certified installer registered the job. Claim Timer holds each item open until somebody confirms it.
Terms read from each manufacturer's own document, with the date somebody read it
Enphase pays $200 toward the visit. 15 of the 19 brands here pay nothing
The 3 brands with a real deadline get a countdown. The rest get the truth
Step 3 · Eighteen months later
The claim is built before the part fails
A claim is a checklist of what that manufacturer asks for, filled from the job record. Nothing gets dug up, because it was captured on the day.
Submit stays locked until every piece of evidence is attached
One PDF with the serial, install date and confirmation number on the cover
Chase dates, denial reasons and what you are still owed, all tracked
We will not guess what your truck roll costs
Every warranty page on the internet prints a truck roll range. None of them have seen your rates. What we can tell you is what the manufacturers pay back, because we read the documents and wrote down the date.
Brands that pay anything toward labour
4 of 19
Enphase, per visit
$200 + $25 a micro
The other 15
Nothing
Claim Timer, whole crew
$199 a month
Every figure here is read from the manufacturer's own published document, with the date on that brand's page. The one number missing is yours.
Put one job in and see what your brands actually ask for
Claim Timer sits next to Jobber, Housecall Pro and ServiceTitan. It does not replace them.