Warranty registration and claims

Warranty tracking software for solar installers

A missed registration window costs you $800 to $3,000 when the part fails. Claim Timer puts a countdown on every brand you fit and warns you before it shuts.

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27 Ormond Rd, Bentleigh EastThree manufacturers, three deadlines4DAYS LATEFronius Primo GEN24Inverter17DAYS LEFTTesla Powerwall 3Battery32DAYS LEFTJinko Tiger Neo 440WSolar array

Sample data. One window has already closed.

The problem

Nothing goes wrong until 18 months later

A missed window makes no noise. You find out when the part fails and the claim comes back denied.

  1. Install day

    Three brands go in. Three registration windows start, all different lengths.

  2. Weeks later

    The windows shut. No email, no alert. Your job list still looks finished.

  3. 18 months on

    The inverter fails. You book the callout and open a warranty claim.

  4. The bill

    Denied, because it was never registered. You pay for the part and the van.

    $800 to $3,000

Your scheduling tool books the job and sends the invoice. It does not know a warranty window exists, so nothing ever turns red.

How it works

Three steps, and that is the whole product

Step 1 · On the roof

The serial gets captured before anyone leaves site

Your tech photographs the nameplate on one screen. Claim Timer reads the make, model and serial off the photo and fills the record in.

  • Under 20 seconds, one hand, in the sun

  • Anything the read is unsure of comes back amber, so it gets checked instead of trusted

  • The photo stays on the record, so you can always prove the serial

A tech photographing an inverter nameplate on site.

Step 2 · Back at the office

Every brand gets its own countdown, and its own way of registering

One job is three manufacturers with three different windows, so Claim Timer counts each one down separately and puts the closest at the top of the list.

  • Knows whether you register it, the homeowner does, or the commissioning app does

  • Opens that brand's portal with your details in the order it asks for them

  • You save the confirmation number, and it drops off the list

An installer at a desk working through the registrations that are due.

Step 3 · Eighteen months later

The claim is already built when the part fails

A claim is a checklist of what that manufacturer asks for, filled from the job record. Nothing has to be dug up, because it was captured on the day.

  • Submit stays locked until every piece of evidence is attached

  • One PDF with the serial, install date and confirmation number on the cover

  • Chase dates, denial reasons and what you are still owed, all tracked

A completed claim evidence checklist and the exported PDF pack.

One saved claim pays for the year

A denied inverter or compressor claim runs $800 to $3,000 in parts, and you still send a van out. Claim Timer is $199 a month for the whole crew.

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One denied claim

$800 to $3,000

Claim Timer, per year

$2,388

Free plan

5 installs a month

Put your next install in and watch the clock

Claim Timer sits next to Jobber, Housecall Pro and ServiceTitan. It does not replace them.

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