Warranty reference

EG4 warranty

What EG4 covers, for how long, and what has to be true for the full term to hold.

Checked 16 August 2026

At a glance

Equipment

Inverter, Battery

Market checked

United States

Product lines

2

Conditions

1

EG4's current inverters and batteries carry 10 year terms. EG4 asks for registration within the first year of purchase, with proof of purchase from an authorised distributor accepted as the fallback. The window is soft if the paperwork is kept and worthless if it is not.

Parts cover
10 years
Labour cover
None
Registration
1 year
Who registers
Register

What has to stay true

These are not deadlines. They are things that have to be true for the full term to hold, mostly with no clock attached, and nothing tells you when one stops being true.

Either register the unit with EG4 inside the first year or keep proof of purchase from an authorized distributor with the job; one of the two must hold

Terms by product line

Parts and labour are separate covers and they are rarely the same length. The models column is what the nameplate will say.

Product linePartsLabourModels
18kPV Hybrid10 years

None

EG4 18kPV

WallMount AllWeather10 years

None

EG4 WallMount 14.3kWh

What it pays for labour

The part is covered. The truck roll usually is not, and that is the number that decides whether a claim is worth filing.

No labour cover

The 18kPV and WallMount lines carry no labour cover.

Register: how it works

Who performs the registration changes what you have to chase, but the window runs regardless of who was meant to act.

Who does it

Register

You register this one.

1 year from the start of the window

What the portal asks for

  • Serial number

  • Model

  • Installation date

  • Customer name

  • Installation address

EG4 warranty questions

Is EG4 warranty registration required?

EG4 asks for it within the first year of purchase. Proof of purchase from an authorised distributor is accepted as the fallback, so the requirement is really about being able to show one or the other.

How long is the EG4 registration window?

One year from purchase. Unlike a hard deadline, it can be survived on paperwork, which means the paperwork has to actually exist.

Where this came from

Checked against

Checked 16 August 2026

Warranty terms change and differ by country. This is a reading of the manufacturer's published document on the date shown, not legal advice, and not a substitute for the document that applies to the model you installed.

Claim Timer already holds these terms

One record per piece of equipment, with the serial, the nameplate photo and each brand's conditions on it. Put your next install in and the claim is built before the part fails.

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