Warranty reference

REC Solar warranty

What REC Solar covers, for how long, and what has to be true for the full term to hold.

Checked 30 July 2026

At a glance

Equipment

Solar panel

Market checked

Australia

Product lines

1

Conditions

2

REC's standard product warranty needs nothing. ProTrust, the cover on the sales brochure, applies only when an REC Certified Solar Professional installed the system and registered the installation in ProPortal or the SunSnap app. No deadline is published, so do it at commissioning while the details are in hand.

Parts cover
25 years
Labour cover
20 years
Registration
No deadline
Who registers
Register

What has to stay true

These are not deadlines. They are things that have to be true for the full term to hold, mostly with no clock attached, and nothing tells you when one stops being true.

Installed by an REC Certified Solar Professional

Installation registered by the installer in REC ProPortal or the SunSnap app: ProTrust cover only exists if this happened

Terms by product line

Parts and labour are separate covers and they are rarely the same length. The models column is what the nameplate will say.

Product linePartsLabourModels
Alpha Pure-R25 years

20 years

REC430AA-Pure-R

What it pays for labour

The part is covered. The truck roll usually is not, and that is the number that decides whether a claim is worth filing.

20 years of labour cover

The Alpha Pure-R line carries 240 months of labour cover, which is 20 years and the longest labour term in this catalogue.

Register: how it works

Who performs the registration changes what you have to chase, but the window runs regardless of who was meant to act.

Who does it

Register

You register this one.

What the portal asks for

  • Serial number

  • Model

  • Installation date

  • Customer name

  • Installation address

  • Installer name

REC Solar warranty questions

What is REC ProTrust and how do I get it?

It is the extended cover REC advertises, and it exists only if a certified installer registered the installation in ProPortal or the SunSnap app. Without that registration the system falls back to the standard product warranty.

Is there a deadline for REC registration?

No published deadline. That makes it easy to defer forever, which is exactly how ProTrust gets lost. Register at commissioning.

Does REC cover labour?

The Alpha Pure-R line carries 20 years of labour cover in this catalogue, which is far beyond the industry norm of nothing.

Where this came from

Checked against

Checked 30 July 2026

Warranty terms change and differ by country. This is a reading of the manufacturer's published document on the date shown, not legal advice, and not a substitute for the document that applies to the model you installed.

Claim Timer already holds these terms

One record per piece of equipment, with the serial, the nameplate photo and each brand's conditions on it. Put your next install in and the claim is built before the part fails.

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