Free tool
Warranty transfer letter
A house changes hands and the panels stay on the roof. This is the letter that puts the new owner on the record before anything breaks.
Equipment warranties attach to the equipment, so a change of owner does not usually end them. What it does end is the manufacturer's ability to reach the right person, and any account registration held in the seller's name. This letter records the change and asks the manufacturer to confirm, in writing, what is needed to keep the term.
On the handover paperwork. The whole term is measured from around here.
One per line, copied off the nameplates. A transposed character is a unit they have no record of.
Your letter
To: SolarEdge warranty support Subject: Change of owner, [installation address] I am the new owner of the SolarEdge equipment installed at [installation address]. The property transferred from [previous owner name] to [new owner name] on [date of sale]. The equipment was originally installed on [original installation date]. Equipment serial numbers: [serial numbers, one per line] I am writing to record the change of owner against this equipment and to ask you to confirm: 1. That the remaining warranty term is unaffected by the change of owner, or what is required to keep it. 2. Whether any registration on the account needs to be reissued in my name. 3. That the following conditions attached to the full term are currently met: a. If the customer wants 20 or 25 years, the paid extension must be bought within 24 months of shipment. The standard 12 years needs nothing Please confirm in writing and include any reference number you raise, so I can keep it with the installation records. [new owner name] --- SolarEdge portal: https://monitoring.solaredge.com/
Nothing you type is saved or sent. The letter is built in your browser and disappears when you close the tab.
This catalogue records what each manufacturer's warranty document says about terms and conditions. It does not record a transfer procedure for each brand, so the letter asks rather than asserts. Whatever the manufacturer replies is the answer, and it is worth keeping.
Send it before you need it
The moment to do this is at settlement, when both parties are still talking and the paperwork is on the table. The moment people actually do it is three years later, when an inverter has failed and nobody can find the original install date.
Getting a written reply with a reference number on it converts an assumption into a record. Keep it with the install paperwork, not in an inbox.
What the new owner should collect as well
The letter covers the manufacturer side. Separately, the buyer wants the original installation invoice, the serials for every piece of equipment, the commissioning or handover documents, and the name of the company that did the work.
Several brands in this catalogue measure the warranty term from delivery, shipment or a fixed period after manufacture rather than from installation, so the invoice and delivery paperwork are not just receipts. They are what decides how much term is left.
The workmanship warranty is the one that may not survive
Three warranties cover a solar system and they are held by different companies. The equipment warranties are the manufacturer's and travel with the hardware. The workmanship warranty on the installation itself is the installer's, and it is the one that dies if that company no longer exists.
That is worth knowing before a roof leak, because it decides who you call. The manufacturer will not cover a penetration that was sealed badly.
Installers: this is the handover pack
The serials, the install date and the registration confirmation are what a future owner needs and what a claim needs. Claim Timer holds all three on the equipment record from the day it goes in.